The Worldwide Leader in Concierge Services

John Paul provides brands with customized loyalty solutions through cutting-edge digital technology. We enable our clients to create an enduring bond with every customer and employee. From designing the customer journey to creating bespoke affinity programs, we offer a unique 360-degree approach to elaborate premium relationship and membership strategies worldwide.

An expert in driving long-term customer and employee engagement, John Paul reinvented one of the most beautiful jobs in the world, that of a Grand Hotel Concierge. Equipped with the latest tools from the digital revolution, John Paul has created the digitally-enhanced Concierge. With over 1,000 employees spread over the five continents, patented technology, and an exclusive network of partners, we offer companies the best service experience for their most valuable targets 24/7.



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